Service and Maintenance

Your partner for the life of your building.


System Repairs, Maintenance and Efficiency

At McKinstry, service is focused on the outcomes you need. That includes reducing costs, maintaining building assets and prolonging equipment life for the long term. We know your time is valuable, which is why we’ve assembled the region’s best-trained technicians to deliver industry-leading response times and get the job done right the first time. You can rely on our HVAC, electrical, low voltage, plumbing and fire protection technicians to handle everything from general service and repairs to complex system issues.

Air conditioning systems

Heating systems

Ventilation systems

Split, package and rooftop units

Heat pumps

VRF and VRV systems

Boilers, chillers and cooling towers

Forced air and hydronic distribution systems

HVAC/R systems

Process equipment

Compressed air and vacuum systems

Refrigeration equipment

Building automation and controls systems

Computer room AC (CRAC) units

Plumbing and piping repairs and replacements

Backflow testing, repair and replacement

Drain cleaning and jetting

Video inspections

Pump repair and replacement

Domestic boilers and water heaters

Grease separators/traps

Plumbing fixtures

Vibration/bearing analysis

Combustion analysis

Oil analysis

Thermography

Unit retrofit/replacement

System upgrades

Duct revisions

Capital planning support

Power and wiring systems

Branch circuit panel boards

Structured cabling systems

Emergency generation and distribution systems

Uninterruptible power supplies (UPS)

Variable frequency drives (VFD)

Lighting and lighting controls

Audio visual systems

Cellular DAS

Public safety DAS

LAN/WiFi

Network infrastructure

Access control

Security cameras

Fire alarm

Area of refuge

Lighting controls

Building controls

Air quality monitoring

Sound masking

Wayfinding and occupancy tracking

Room and desk booking

Digital signage

Pre-action systems

Dry sprinkler systems

Wet sprinkler systems

Deluge systems

VESDA

FM 200 and other gas systems

Underground supply

Water storage tanks

Fire suppression

Fire pumps

Fire department connections

Air compressors

Rack storage systems

Institutional

Foam systems

Anechoic chambers

Fire hydrants

Fire sprinkler inspections

Confidence testing

Code compliance

Winterization

Seismic bracing

For the Life of Your Building®

Teamwork

The McKinstry approach is one of collaboration and partnership to create an optimal solution that takes into consideration the lifecycle of buildings, criticality, asset condition, and age. Our approach focuses on producing outcomes to support business objectives and result in operational efficiency.

Our proven whole-building approach demands close collaboration and ongoing communication with facility stakeholders and sees success when facility teams are included in the conversation. While we pride ourselves on informed perspectives we have as an integrated design-build contractor, we understand the immense and irreplaceable value of information or guidance provided by facility teams.

Efficiency

Our facility service and maintenance process is streamlined to ensure every technician has the information, tools, and parts needed for the job, minimizing waste time and costs across the entire service delivery chain.

  • Service management and dispatching software: By working with McKinstry, facilities personnel always know when a planned maintenance visit is due, what the access issues are, what scope is to be performed, and any special directions to be followed.
  • Single point of contact: By overseeing both planned and emergency service, we minimize duplication of effort and costs. We make accessing the breadth of services available from McKinstry seamless for you, our valued customer.
Systems Approach

McKinstry takes a “systems approach” rather than focusing on the component’s built-in capability within the system or OEM recommendations. We monitor, measure, and assess desired outcomes to ensure systems and assets perform as intended. This approach results in optimized maintenance spend and a reduction in unforeseen equipment failures, all while maximizing desired operational outcomes.

McKinstry mechanical, plumbing, electrical, fire protection, and data service technicians can deliver full-service planned and emergency maintenance.

McKinstry preventive and emergency maintenance programs cover:

  • HVAC systems
  • Compressed air systems
  • Fire and life safety systems
  • Electrical equipment
  • Low voltage systems
  • Plumbing and piping
  • Backflows
  • Pumps and valves
  • Refrigeration
  • Building automation systems
  • A broad range of specialty equipment
Client Service Portal

Existing clients can request and track facility service and maintenance through our Field Service Portal, providing a seamless and transparent experience. Not set up? Contact your account manager for more information.

Client Service Portal

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