McKinstry Names Matt Allen Chief Client Officer to Emphasize Client Experience and Success
SEATTLE (Dec. 13, 2022) – McKinstry continues to elevate expectations with a new leadership role dedicated to the client experience. Matt Allen is now Chief Client Officer at McKinstry where he will work alongside our partners and project teams to foster innovation and project excellence.
“Matt’s operational acumen and experience working across the organization on some of our most complex projects have uniquely positioned him for this role,” said Chief Executive Officer Dean Allen. “We look forward to his impact as he focuses his expertise to elevate client service and success.”
Matt started his McKinstry career as an intern working in finance and later moved into roles as a project manager and director of construction technology. He has most recently served as project executive for Spokane developments that include the Health Partnership Building, McKinstry Spokane manufacturing facility and tenant improvement projects on the South Landing campus. Matt was appointed to the McKinstry Board of Directors earlier this year and provides strategic guidance as a member of their governance committee.
“I’m honored to focus my attention on the clients at the heart of our business,” said Matt Allen, Chief Client Officer. “This role will allow our clients to have an unparalleled experience with our solutions and support throughout the project lifecycle.”
Matt is involved in community outreach and philanthropic efforts outside the office through McKinstry’s Building Good program which connects employees with local nonprofit organizations. He actively supports the Boys and Girls Club of King County, Operation Sack Lunch and NW Children’s Foundation.
Chief Client Officer
Matt drives customer success through innovation and project excellence across McKinstry’s service offerings focusing on exceeding client expectations and continuous operational improvement. His focus remains on client experience and finding optimal ways to deploy McKinstry’s suite of capabilities to drive and maximize our value.
Matt guides continuous exposure to emerging tools and technologies across McKinstry to better our industry and prepare our workforce for the future. He plays a vital role in exploring and implementing technology and processes to improve client service levels, gain efficiencies and drive waste out of the built environment.
McKinstry is a national leader in designing, constructing, operating and maintaining high-performing buildings. From new construction and ongoing operations to adaptive reuse and energy retrofits, the company provides a single point of accountability across the entire building lifecycle. McKinstry focuses on people and outcomes to ensure the built environment serves owners, operators and occupants alike. McKinstry is your trusted partner for the life of your building. Learn more at www.mckinstry.com.