Always In The Loop
Remote Monitoring leverages existing facility systems and utilizes the latest technology to enable the flow of real-time site specific information. Our automation and controls experts utilize this data to monitor your critical facility systems, ensuring that your building is operating as designed. They are able to catch minor problems early and provide proactive responses without delay. The result – a more consistent, reliable, efficient, and stable environment, as well as optimized equipment and system functionality.
Our Monitoring Center addresses building system abnormalities and performance issues through proven, reliable processes that ensure sustainable environmental stability. If an abnormality is identified, our specialists diagnose, trouble-shoot, and perform root-cause analysis of the issue. Many times they are able to resolve the issue remotely. When that isn’t possible, they dispatch a technician, provide detailed troubleshooting and diagnostics information, and offer assistance until the issue is resolved. This process empowers onsite engineers and response personnel to be significantly more efficient, leading to cost savings and improved overall system performance.
Benefits
- Increased tenant and occupant satisfaction
- Real-time monitoring of system and equipment performance
- Proactive response to efficiency, performance, and environmental issues
- Optimized technician productivity
- Periodic verification of technology to measure system up-time and availability
- Management of the issue response processes
- First Response to critical system issues
- Management of the issue resolution process
- Performance tracking reporting
- Mitigated risk and faster business recovery during emergencies
